Residential Waste Collection
2023 Rate Increase
Effective July 1, 2023, neighborhoods that are currently paying less than the City-approved rate of $29.35 per month for standard waste collection service will see an increase in their rates, consistent with the terms of the City's waste collection agreement with Waste Management. Rates will not increase for neighborhoods that are already paying the standard rate of $29.35 per month. Please visit the WM collection agreement webpage for more information.
New Waste Collection Schedule Effective July 31, 2023
Starting the week of July 31, 2023, waste collection days will change for some neighborhoods. In an effort to improve safety, efficiency, and load capacity, Waste Management (WM) will be implementing a new collection schedule so that adjacent neighborhoods have the same collection day. Under the new schedule, all neighborhoods north of the 101 Ventura Freeway will have their waste collected on Wednesday, and all neighborhoods south of the 101 Ventura Freeway (except Sycamore Canyon Estates) will have their waste collected on Monday. The table below shows the new waste collection day for all neighborhoods. The first day of the new collection will be as follows:
- Monday, July 31, 2023 for neighborhoods with Monday collection
- Wednesday, August 2, 2023 for neighborhoods with Wednesday collection
- Friday, August 4, 2023 for Sycamore Canyon Estates
WM will be mailing postcards to all residents in late June to provide official notification of the change in service and will use robocalls as a reminder the week before the service change. WM will be reaching out directly to HOAs that manage waste collection service on behalf of their residents.
|Neighborhood||New Collection Day|
|First Neighborhood||Monday (no change)|
|Oak Forest Estates||Monday|
|Sycamore Canyon Estates||Friday|
|Upper Terrace Townhomes||Monday|
|Watergate||Monday (no change)|
|Westlake Canyon Oaks||Wednesday (no change)|
|Westpark||No change to current bin collection schedule|
New Waste Containers
In late 2022 and early 2023, all residents in Westlake Village received new waste containers for trash and recyclables. Residents that did not previously have green containers also received new containers for organic waste. The new containers have a color scheme that is different from what has traditionally been used in Westlake Village. Containers with black or grey lids are for trash, blue lids are for recyclables, and green lids are for organic waste.
Waste Collection Agreement with Waste Management
On July 27, 2022, the City Council approved a waste collection agreement with Waste Management. Please visit the waste collection agreement page for additional information about the agreement and how it affects your waste rates and services.
Trash, Recyclables, and Organic Waste Collection
Westlake Village has an exclusive agreement with Waste Management to provide trash, recycling, and organic waste collection service for all residential customers. To start or stop collection service, or for questions about your bill or service, please contact Waste Management.
Waste collection service is not provided on the following holidays: New Year’s Day, Memorial Day, Independence Day, Labor Day, Thanksgiving Day, and Christmas Day. When one of these holidays falls on a weekday, collection will be delayed one day for the remainder of the week. For example, if the holiday falls on a Thursday, Thursday service will be on Friday, and Friday service will be on Saturday. If a holiday falls on a Saturday or Sunday, there is no change to collection service.
Residents are required by City ordinance and State law to separate trash into three separate containers provided by Waste Management: trash (grey or black lid), recyclables (blue lid), and organic waste (green lid).
In Westlake Village, organic waste can be placed in plastic bags, including biodegradable bags or regular plastic bags. Plastic bags are separated from organic waste at Waste Management's processing facility. (Please note that other communities may not allow organic waste to be placed in plastic bags.)
Residents may request special pickups of furniture, appliances, bundled tree branches, and similar bulky items. Residents receive two pickups per year at no additional charge. Additional pickups are $25 per pickup. To schedule a bulky item pickup, contact Waste Management.
Household Hazardous Waste and Electronic Waste
Household Hazardous Waste (HHW) and electronic waste (e-waste) cannot be placed in the trash. There are various options for disposing of HHW and e-waste including curbside collection once per month. Please visit the HHW and e-waste page for more information.
- Who provides waste pick-up services in Westlake Village?
The City has an exclusive agreement with Waste Management (WM) to provide residential waste collection services including trash, recyclables, and organic waste. To start or modify service, or for any service related questions, please contact WM directly.
- What is organic waste and what am I supposed to do with it?
Organic waste includes the following types of compostable materials:
- Yard trimmings and plants
- Food scraps and spoiled food including meat, bones, dairy, bread, fruits, vegetables, peels, pits, apple cores, corn cobs, and coffee grounds
- Soiled paper that is not coated in wax or plastic including paper towels, napkins, uncoated paper plates, paper egg cartons, pizza boxes, and coffee filters
All organic waste must be placed in the organic waste (green) container and not placed in the trash. Organic waste may be collected in plastic bags before being placed in the organic waste container.
- Can I collect my organic waste in plastic bags?
Yes! To reduce odors and general messiness, organic waste may be collected in plastic bags before being placed in the organic waste container. Any plastic bag is acceptable; compostable bags are not required. Waste Management has equipment at their sorting facility to remove all plastic bags from the organic waste material before processing.
Alternatively, free kitchen waste pails are available on request from Waste Management. These small plastic pails are intended to sit on your kitchen counter to collect organic waste in lieu of a plastic bag. The pails have a lid to reduce odors.
- How do I dispose of Household Hazardous Waste (HHW)?
Waste Management provides a free monthly HHW collection service upon request. There are also various locations to drop off different types of HHW. Please visit the HHW page for more information.
- How do I dispose of bulky items like appliances and furniture?
Waste Management offers a bulky item pickup service on request. Each household is allowed two free pickups per year, and a total of 6 items per year. Additional pickups are available for a service charge of $20. Please contact Waste Management directly to schedule a pickup.
- My neighbor's yard is accumulating trash. Who do I contact?
Please submit a complaint via CityCare or contact City Hall at 818-706-1613. You may also wish to submit a complaint to your Homeowners Association's management company.
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